Terms of Service

Last updated: October 28, 2026

These terms apply when you use Guzzy World. By creating an account or making a purchase, you agree to them and to our Privacy Policy.

Your account

You must be at least 18, or have a parent or guardian's permission and supervision, to use Guzzy World. Keep your sign-in details safe; you are responsible for activity on your account. Give us accurate information, and tell us if you think your account has been misused.

Your photos and creations

• Only upload photos you took or have the right to use. You keep ownership of your uploads.
• You give us permission to store, process and display your uploads and creations as needed to run the service — for example to generate art, show it in your account and, when it is public, in the gallery and on your pet's page.
• You may use what you create for personal purposes. Selling it, or using it commercially, is allowed only on plans that include commercial rights.
• Creations are made with AI. Results vary and may not perfectly match your pet; you can create again.

Acceptable use

Don't use Guzzy World to:

• upload content you don't have rights to, or that infringes others' rights;
• post hateful, harassing, sexual, violent or illegal content;
• share other people's personal information;
• manipulate contests or votes, or abuse referrals, gift codes or credits;
• scrape, overload or interfere with the service, or get around its limits.

We may remove content or suspend accounts that break these rules, and may disqualify contest entries or votes we believe are fraudulent.

Plans and credits

• Paid plans renew monthly at the price shown on the pricing page until you cancel. Cancelling stops future renewals; it does not refund the current period.
• Credits are used to create images and videos. Credits from one-off credit packs do not expire. Credits have no cash value and cannot be transferred.
• If a creation fails, the credits it used are returned to your account.

Printed products

• We currently ship printed products to addresses in the United States.
• Each product is made to order. You can get a full refund before printing starts. Once your order has gone to print or is in transit, it can't be cancelled.
• If your order arrives damaged, defective or wrong, contact us with photos. If we approve the claim, we refund the order.
• Refunds cover the whole order and go back to your original payment method.

Creators and the marketplace

Creators who sell styles or products are paid through Stripe Connect and must complete Stripe's onboarding. Guzzy World keeps a platform fee, shown when you set up selling, and pays out once an order is fulfilled with no open refund or dispute. Payouts require a minimum balance. You are responsible for the content you list and for any taxes on your earnings.

Contests

Each contest has its own rules, including eligibility, dates and prizes, shown on the contest page. Those rules apply together with these terms.

Our service

We work to keep Guzzy World running and improving, but provide it “as is” and may change or discontinue features. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability for any claim is limited to the amount you paid us in the 12 months before it. Nothing in these terms limits rights you have under consumer law that cannot be waived.

Ending your account

You can stop using Guzzy World at any time, and ask us to delete your account by emailing hello@guzzyworld.com. We may suspend or close accounts that break these terms.

Changes

We may update these terms. We will change the date above and tell you about significant changes before they take effect. Continuing to use Guzzy World after that means you accept the new terms.

Questions? Email us at hello@guzzyworld.com.