Privacy Policy

Last updated: October 28, 2026

Guzzy World turns photos of your pet into art, stories and printed keepsakes. This policy explains what we collect to do that, who helps us, and what you can ask us to do with your information.

What we collect

• Your account: email address, name, password (stored hashed) and, if you sign in with Google or Facebook, your name, email and profile picture from that service.
• Your pets: the photos you upload and the details you give us, such as name, species, breed, age and personality. To keep portraits looking like your pet, we analyse photos for pose and framing and compute a visual signature of your pet.
• What you create and share: generated images and videos, posts, comments, reactions, follows and contest entries.
• Orders and payments: your shipping address and order history. Card details are entered into and held by Stripe; we never receive your full card number.
• Technical data: your IP address and browser details when you enter or vote in a contest, use a referral or gift code, or send feedback, so we can prevent fraud and abuse.
• Preferences: settings, style-quiz answers and how you use features, so we can tailor suggestions.

What is public

Pet profiles, pet posts and the images you create are public by default and can appear in the gallery and on your pet's page. You can make a pet or a creation private in its settings. Images are served from a content delivery network, so anyone with an image's link can view it.

How we use it

• to run your account and sign you in;
• to create the art, stories and products you ask for;
• to take payment, fulfil orders and handle refunds;
• to run contests, the creator marketplace and creator payouts;
• to keep the service safe and prevent fraud and abuse;
• to understand and improve the product.

We do not sell your personal information.

Who we share it with

We use these service providers, and share only what each needs:

• Stripe — payments, subscriptions, refunds, and payouts to creators.
• Printful — prints and ships physical products; receives your order and shipping address.
• Bunny.net — stores and delivers uploaded photos, images and videos.
• Amazon Web Services (SES) — sends sign-in emails.
• Google and Facebook — only if you choose to sign in with them.
• Our AI platform — your photos and prompts are processed by infrastructure operated by our own team to generate your creations. We do not send them to third-party AI companies to train their models.

We may also disclose information when the law requires it, or to protect our users or the service.

Cookies and similar storage

We use cookies that are needed for the site to work: one that keeps you signed in (7 days), one for guest checkout (30 days), one that remembers a referral link, and short-lived ones during sign-in. Your browser also stores your cart, theme and drafts locally.

If we turn on product analytics (PostHog), we will ask first. Until you accept, analytics stores nothing on your device and does not link activity to your account.

Children

Guzzy World is not directed at children under 13, and we do not knowingly collect personal information from them. Accounts are for adults; families can enjoy creations together through a parent's account. If you believe a child has given us personal information, contact us and we will delete it.

How long we keep it

We keep your information while your account is open and as long as needed to provide the service, complete orders and meet legal, tax and accounting obligations. When you ask us to delete your account we delete or anonymise your information, except what we must keep for those obligations.

Your choices and rights

• Edit your profile, pets and privacy settings in your account.
• Ask for a copy of your information, a correction, or deletion of your account by emailing hello@guzzyworld.com from the address on your account. We will respond within 30 days.
• Depending on where you live, you may have further rights under local law; contact us to use them.

Security

We protect your information with access controls and encrypted connections. No system is perfectly secure, so please use a strong password you don't use elsewhere.

Changes

If we change this policy we will update the date above, and tell you directly about significant changes. See also our Terms of Service.

Questions? Email us at hello@guzzyworld.com.